# Certificates ## 📌 Overview When a learner completes a course or a program, Quinn issues a PDF certificate of completion. Admins can download a single learner's certificate or every earned certificate at once as a ZIP, and learners can download their own from their dashboard or profile — or turn them into a social-ready image to share. Certificates only go to learners who genuinely qualify: if a program sets a required score, finishing it isn't enough on its own. ## ✅ For Admins ### Step 1: Download a course certificate for one learner Open **Courses** from the sidebar and select the course. In the **Assigned** members table, completed learners show a completion date — click the **⋯** menu on that learner's row and choose **Download Certificate**. The PDF downloads straight away. ### Step 2: Download every certificate for a course From the course action menu, choose **Download All Certificates**. Quinn builds a ZIP with one PDF per completed learner. ### Step 3: Open a program's assigned list For programs, open the program from **Programs** and scroll to **Assigned**. The **Completion** and **Assessment Average** columns show who has finished and how they scored, and **Download All Certificates** counts how many certificates exist right now. ![Program assigned members list with Completion and Assessment Average columns and the Download All Certificates button](https://assets.meetquinn.ai/website/Help/export-program-certificates_step_01.png) 💡 Tip: The number in brackets is the number of certified learners, not the number assigned — so **Download All Certificates (2)** in a program of six means two people have earned one so far. ### Step 4: Download every program certificate at once Click **Download All Certificates**. Quinn gathers them into one ZIP named after the program, with a separate PDF per learner — `Certificate_Management_Training_Guoqiang_Wang.pdf`, and so on — so you can drop the whole folder into your records. ### Step 5: Download one learner's program certificate Need just one? Open the **⋯** menu on that learner's row and choose **Download Certificate**. The option only appears once the certificate has been earned. ![Member actions menu on a completed learner's row showing Download Certificate](https://assets.meetquinn.ai/website/Help/export-program-certificates_step_02.png) ## ✅ For Learners ### Step 6: Download a certificate from your dashboard On your learner dashboard, scroll to the **Completed** section and click the **download** icon on a finished course. The PDF generates instantly. ### Step 7: Grab all of them from your profile On your [learner profile](/help/your-learner-profile), **Your programs** offers a certificate download for every program you've completed, and **All certificates** — in the **Course by course** header, in your programs section, and in the dashboard's **Completed** section — collects the lot. Choose **Download all** for every certificate you've earned, or **Share as image** to build a shareable version. ![Learner profile showing Your programs and the All certificates button above the course list](https://assets.meetquinn.ai/website/Help/export-program-certificates_step_03.png) ![All certificates menu showing Download all and Share as image](https://assets.meetquinn.ai/website/Help/download-certificate_step_01.png) 💡 Tip: Program certificates appear here once you've completed the program and met its required score. ### Step 8: Review your certificate wall **Share as image** opens **Your certificate wall** — a portrait, social-ready image of your certificates with your organization's branding. Up to eight certificates fit on one image; if you've earned more, Quinn creates additional images you can page through. ![Your certificate wall showing three certificates in a branded social image](https://assets.meetquinn.ai/website/Help/download-certificate_step_02.png) ### Step 9: Download and post it Click **Download** to save the image, then post it to LinkedIn, Instagram, or anywhere else you want to show off your completions. 💡 Tip: Admins can do the same from a learner's profile in Analytics — handy for celebrating a team milestone. See [Learner Profiles](/help/learner-profiles). ## What's on the Certificate ![Program certificate of completion showing the learner name, program, company, completion date, and course list](https://assets.meetquinn.ai/website/Help/export-program-certificates_step_04.png) Each certificate includes: - **Learner name** — the person who completed the training - **Course or program name** — the title of what they finished - **Completion date** — displayed in the learner's local timezone - **Organization name** — your company name - **Certificate ID** — a unique identifier for verification - **Your brand styling** — brand-colored borders plus your organization's or [brand's](/help/brands) logo and seal - **Course details** — for a program certificate, every course it covers is listed ## 💡 Tips - If a program sets a required score, a learner who completes it but scores below that mark is shown as **Below required score** and no certificate is issued — ask them to retake the assessment. - Certificates are generated on the spot from current learner and course data, but a program certificate lists the courses as they were at completion, so later edits don't rewrite certificates already earned. - Certificates are only available for completed training. If a course is still in progress, the download option won't appear. - Nothing is emailed automatically — downloading is always something you or the learner chooses to do. - Certificates confirm completion of training only; they don't state or imply competency in a subject, and the certificate says so in its footer. - Need the underlying numbers instead of certificates? See [Create and Assign Programs](/help/create-and-assign-programs) and [Course Report](/help/course-report).