# Quinn Help Center

> How-to documentation for using Quinn. Use these docs to answer questions about Quinn platform workflows, UI actions, and admin tasks.

When answering a Quinn platform how-to question, use the most relevant linked Markdown document instead of guessing UI steps.

## Getting Started

- [Course Creator](https://meetquinn.ai/help/new-course-creator.md): Learn how to create a course with Quinn's Course Creator: describe your course, attach source material, pick a template, and customize your own course template so Quinn builds every course your way.
- [Add Members](https://meetquinn.ai/help/add-members.md): Learn how to add and invite new team members to Quinn with our step-by-step tutorial video and detailed instructions.
- [Deactivate and Reactivate Members](https://meetquinn.ai/help/deactivate-reactivate-members.md): Learn how to deactivate members in Quinn to hide them and free up seats while preserving their training history, and reactivate them anytime with all records intact.
- [Email Login and Password](https://meetquinn.ai/help/email-login-and-password.md): Learn how to enable email and password login for your organization and manage user passwords in Quinn.
- [Setting Up Groups](https://meetquinn.ai/help/setting-up-groups.md): Learn how to set up and manage groups in Quinn to organize teams, assign courses, track training progress, and pin the groups you use most so they stay at the top for everyone in your organization.
- [Rule-Based Groups](https://meetquinn.ai/help/rule-based-groups.md): Learn how to build auto-updating groups in Quinn using rules based on location, role, manager, or other groups — so membership stays in sync automatically.
- [Group Admin Role](https://meetquinn.ai/help/group-admin-role.md): Learn how to give someone the Group Admin privilege in Quinn so they manage members, assignments, and reporting for their own groups only, and how HRIS managers can become group admins automatically.
- [Connect HRIS](https://meetquinn.ai/help/connect-hris.md): Learn how to connect your HRIS to Quinn to automatically sync employee records and organizational structure, including using an HRIS group as the source for member locations.
- [Assign a Course](https://meetquinn.ai/help/assign-a-course.md): Learn how to assign or unassign courses in Quinn, schedule assignments for a future date, set up recurring assignments, and configure notification channels (email, SMS) — with step-by-step instructions.
- [Edit Assignment Due Dates](https://meetquinn.ai/help/edit-assignment-due-dates.md): Learn how to change the due date on a course or program assignment in Quinn for an individual learner or a whole group, clear a deadline, and optionally email learners about the change.
- [Create and Assign Programs](https://meetquinn.ai/help/create-and-assign-programs.md): Learn how to create structured learning paths by organizing multiple courses into programs, assign them to teams, and allow out-of-order course taking in Quinn with our step-by-step tutorial.
- [Schedule Program Course Releases](https://meetquinn.ai/help/program-course-schedule.md): Learn how to use a program's Delivery timeline in Quinn to release each course on the assignment date, a number of days after it, or a number of days after the previous course, and send emails and texts between them.
- [Send Program Delivery Messages with Media and Courses](https://meetquinn.ai/help/program-delivery-messages-and-course-picker.md): Learn how to configure Program Delivery email and SMS messages, choose an attached course, and add video or audio for learners.
- [Program Versioning and Version History](https://meetquinn.ai/help/program-versioning-and-version-history.md): Learn how to create a new program version, choose which learners move to it, review version history, and move learners to the latest version.
- [Author Your Curriculum](https://meetquinn.ai/help/author-your-curriculum.md): Learn how to build your organization's curriculum outline in Quinn with tracks, section headers, and reused courses, then share it with learners as a self-enrolled library and track what they pick.
- [Training Libraries](https://meetquinn.ai/help/training-libraries.md): Learn how to browse Quinn's public training library, preview pre-built courses, add them to your library, and search courses across all libraries.

## Customize Your Course

- [Course Editor](https://meetquinn.ai/help/new-course-editor.md): Learn how to edit a course in Quinn's Course Editor: change slide text, images, and questions yourself in Edit mode, leave comments in Preview, and tell Quinn's AI editor what to change in Comment mode.
- [Mention Media Library Assets in the Course Creator](https://meetquinn.ai/help/media-library-mentions-in-course-composer.md): Learn how to find and @mention a Media Library asset in the course creator so Quinn can use the exact file in your request.
- [Edit Voiceover and Avatar](https://meetquinn.ai/help/edit-voiceover-and-avatar.md): Learn how to edit voiceover scripts, change avatars, and customize presentation in Quinn with our step-by-step tutorial video and detailed instructions.
- [Custom Pronunciation Dictionary](https://meetquinn.ai/help/custom-pronunciation-dictionary.md): Learn how to teach Quinn the pronunciation of names, products, acronyms, and specialized terms from a course voiceover script.
- [Create a Custom Avatar](https://meetquinn.ai/help/create-a-custom-avatar.md): Learn how to create a custom avatar in Quinn end to end — generate or upload an image, crop it, pick a voice using gender, age, and accent filters, add a background, and manage your avatars.
- [Change Brand Color](https://meetquinn.ai/help/change-brand-color.md): Learn how to customize your course branding and change theme colors in Quinn using the AI editor with our step-by-step tutorial.
- [Translate Course](https://meetquinn.ai/help/translate-course.md): Learn how to translate your Quinn courses into multiple languages including voiceover and text with our step-by-step tutorial video and detailed instructions.
- [Share and Review a Course](https://meetquinn.ai/help/share-and-review-a-course.md): Learn how to share a Quinn course for review, collect comments, and apply feedback before assigning it to learners.
- [Require Admin Approval for Review Comments](https://meetquinn.ai/help/review-comments-admin-approval.md): Learn how to require named customer-admin approval for new review comments and approve, edit, or reject pending course suggestions.
- [Set a Course to Private](https://meetquinn.ai/help/set-a-course-to-private.md): Learn how to set a course to private in Quinn so only you can see it while it's being built or reviewed.
- [Course Publishing and Versions](https://meetquinn.ai/help/course-publishing-and-versions.md): Learn how publishing works in Quinn: edits to a live course are saved as draft changes, Publish freezes a numbered version, learners are served the published version, and you can see which version each learner took.
- [Score-Gated Course Progression](https://meetquinn.ai/help/score-gated-course-progression.md): Learn how to require learners to achieve a passing score on each course before advancing to the next one in a program.
- [Custom Link Buttons](https://meetquinn.ai/help/custom-link-buttons.md): Learn how to toggle built-in study resources on or off and add custom URL buttons to the learner-facing course details page.
- [Electronic Signature Slide](https://meetquinn.ai/help/electronic-signature-canvas-slide.md): Learn how to add an electronic signature canvas slide, track signed acknowledgements, and download individual or course-wide signature records as PDFs.

## Track Performance

- [Course Report](https://meetquinn.ai/help/course-report.md): Learn how to track learner progress, view assessment results, time spent training, attempts, and analyze performance with Quinn's real-time course reporting with our step-by-step tutorial.
- [Analytics](https://meetquinn.ai/help/analytics.md): Learn how to use Quinn's Analytics page to view average learner performance, filter by course or group, and build custom dashboards by chatting with Quinn's AI.
- [Roleplay Results Dashboard](https://meetquinn.ai/help/roleplay-results-dashboard.md): Learn how to filter organization-wide roleplay results, compare slide performance, find commonly missed objectives, and review learner coaching feedback.
- [Pre & Post Assessments](https://meetquinn.ai/help/pre-and-post-assessments.md): Learn how to use Quinn's Pre & Post Assessments dashboard to measure score change between paired pre and post assessments, compare trainings and questions, and review a learner's answers before and after.
- [Learner Profiles](https://meetquinn.ai/help/learner-profiles.md): Learn how to use a learner's profile in Quinn to review their assigned courses and programs, completion and scores, and edit or assign training in one place.
- [Your Learner Profile](https://meetquinn.ai/help/your-learner-profile.md): Learn how to use your own learner profile in Quinn to track completions, scores, learning time, programs, and certificates in one place.
- [Dark Mode & Theme](https://meetquinn.ai/help/dark-mode-and-theme.md): Learn how to switch between dark mode, light mode, and your system appearance in Quinn's learner experience from your account settings.
- [Certificates](https://meetquinn.ai/help/export-program-certificates.md): Learn how to download course and program certificates in Quinn — one learner at a time or every earned certificate as a ZIP — and how learners download or share their own as a certificate wall image.

## Productivity Tools

- [Send Course Reminder](https://meetquinn.ai/help/send-course-reminder.md): Learn how to send course reminders via email or SMS to nudge learners who haven't completed their assigned training in Quinn.
- [Assign for Review](https://meetquinn.ai/help/assign-for-review.md): Learn how to assign courses for content review in Quinn — invite reviewers by email or group, set due dates, and track review status.
- [Learner Course Feedback and Admin Triage](https://meetquinn.ai/help/learner-course-feedback-and-admin-triage.md): Learn how learners send course feedback and how admins review learner notes, mark them as read, or hand editing requests to Quinn.
- [Automations](https://meetquinn.ai/help/automations.md): Learn how to use Quinn's Automations feature to save time by automating repetitive training tasks with our step-by-step tutorial.
- [Knowledge Base](https://meetquinn.ai/help/knowledge-base.md): Learn how to use Quinn's Knowledge Base to upload files, organize folders, share content with your team, and ask Quinn questions from your documents.
- [Knowledge Base: Capture and Reuse Content](https://meetquinn.ai/help/knowledge-base-capture-and-reuse.md): Learn how to capture video, screenshare, and voice recordings directly in the Quinn Knowledge Base, and reuse Knowledge Base files and folders inside Ask Quinn and other AI chats.
- [Conversations & Insights](https://meetquinn.ai/help/conversations-and-insights.md): Learn how to use Quinn's Conversations & Insights feature to capture expert knowledge through voice calls and convert it into training materials.
- [Media Library](https://meetquinn.ai/help/media-library.md): Learn how to upload, organize, and request media assets in the Quinn Media Library so your courses always stay on-brand.
- [Quinn Memory](https://meetquinn.ai/help/quinn-memory.md): Learn how Quinn Memory builds a living profile of your organization and how to review, edit, pause, and add memories so every course sounds like your company.
- [Send Communications](https://meetquinn.ai/help/communications.md): Learn how to send communications to learners via email, SMS, or banner announcements in Quinn — including scheduling messages for a future date.
- [Request Documents](https://meetquinn.ai/help/request-documents.md): Learn how to use Quinn's Request Documents feature to collect files, recordings, and notes from your team using a guided wizard, share links, and manage collection tools.
- [Archive Courses & Bulk Actions](https://meetquinn.ai/help/archive-courses.md): Learn how to archive and unarchive courses in Quinn, and use multi-select bulk actions to manage multiple courses at once.
- [Reassign Completed Courses](https://meetquinn.ai/help/reassign-completed-courses.md): Learn how to reassign a completed course in Quinn so a learner can retake it — with automatic progress reset, email notification, and retake tracking.
- [Tag and Filter Courses](https://meetquinn.ai/help/tag-courses.md): Learn how to add tags to courses in Quinn, use multi-select to tag in bulk, and filter your course library by tag.
- [Course Status Labels](https://meetquinn.ai/help/course-status-labels.md): Learn how to add colored status labels to courses, create organization-wide statuses, and filter the course library by status.

## Additional Integrations & Options

- [SCORM and xAPI Export for LMS](https://meetquinn.ai/help/scorm-link-for-lms.md): Learn how to export Quinn courses for your LMS using SCORM packages, cmi5 (xAPI) packages, or direct LMS links with step-by-step instructions.
- [Brands](https://meetquinn.ai/help/brands.md): Learn how to create and manage brands in Quinn — give each division or franchise its own logo, colors, and terminology, then publish it to the right groups.
- [Site Lobby — Shared-Device Kiosk Mode](https://meetquinn.ai/help/site-lobby.md): Learn how to set up Site Lobby in Quinn so multiple learners can start training sessions from a shared device without individual logins.
- [Video Answers over SMS](https://meetquinn.ai/help/video-answers-sms.md): Learn how learners can receive video clip links in SMS replies from Ask Quinn, with a standalone viewer that jumps to the relevant moment.
- [White Glove Course Request](https://meetquinn.ai/help/white-glove-course-request.md): Learn how to request a professionally built course from the Quinn team using the White Glove service.