# Quinn Memory

## 📌 Overview

As your team works in Quinn, it learns what makes your organization tick — your products, your terminology, and the way you talk. Quinn Memory turns those insights into a living profile it draws on every time it generates content, so the output sounds like your company, not a generic template.

You stay in control the whole way through: review what Quinn has learned, and toggle, pause, edit, or remove any memory at any time. The more your team works in Quinn, the smarter it gets.

![video](https://assets.meetquinn.ai/website/Help/Quinn%20Memory.mp4)

### Step 1: Open Quinn Memory

Click the **Settings** menu in the bottom-left corner and select **Quinn Memory**. You'll see everything Quinn currently applies across your team's work, grouped into memories like **Brand voice**, **Products & programs**, and **What we call our team**.

![Quinn Memory page listing the memories Quinn applies, each with an on/off toggle](https://assets.meetquinn.ai/website/Help/quinn-memory_step_01.png)

### Step 2: Review What Quinn Remembers

Click any memory to open it and see exactly what Quinn is applying and when it uses it. This is the living profile Quinn builds from your team's activity and the facts you've accepted.

![Detail panel for a memory showing its content, an "In use" status, and when Quinn applies it](https://assets.meetquinn.ai/website/Help/quinn-memory_step_02.png)

💡 Tip: The "when to use this" line tells Quinn the moment to apply a memory — for example, *when creating course content*.

### Step 3: Correct or Refine a Memory

If something isn't quite right, click **Edit**. You can update the **Title**, adjust **When Quinn should use this**, and rewrite the **Details** so the memory reflects your organization accurately. Click **Save** to apply your changes.

![Edit view of a memory with editable Title, when-to-use, and Details fields](https://assets.meetquinn.ai/website/Help/quinn-memory_step_03.png)

### Step 4: Pause or Turn Off a Memory

Every memory has a toggle. Switch it off to stop Quinn from using that memory, or pause it from the detail panel. Nothing is deleted — you can turn it back on whenever you're ready.

![Close-up of memory rows, each with a green toggle to turn the memory on or off](https://assets.meetquinn.ai/website/Help/quinn-memory_step_04.png)

### Step 5: Add Your Own Memory

Want Quinn to remember something specific? Click **Add to memory**, give it a **Title**, describe **When Quinn should use this**, and write the **Details**. Click **Create** and Quinn will apply it going forward.

![New memory form with Title, when-to-use, and Details fields](https://assets.meetquinn.ai/website/Help/quinn-memory_step_05.png)

💡 Tip: Use custom memories for things Quinn can't infer on its own — a seasonal safety focus, a new product launch, or a phrase your team should always (or never) use.