# Reassign a Completed Course

## 📌 Overview

When a learner has already completed a course and needs to take it again — whether for recertification, updated content, or remediation — you can reassign the course directly from Quinn. Reassigning resets the learner's progress, sends them a notification email with a **Take Again** button, and marks the course as requiring a retake on their dashboard.

### Option 1: Reassign from the Assign Course Modal

#### Step 1: Open the Course

From the sidebar, click **Courses** and select the course you want to reassign. On the course detail page, click the green **Assign** button.

#### Step 2: Select Learners

In the **Assign Course** modal, use the **Invite by Email** tab to select individual learners, or switch to **Assign by Group Name** to assign by group. You can also set a due date or schedule the assignment for later.

![Assign Course modal with Invite by Email and Assign by Group Name tabs](https://assets.meetquinn.ai/website/Help/reassign-completed-courses_step_01.png)

If any selected learners have already completed the course, Quinn shows a warning banner:

> **"X of Y selected learners have already completed this course — reassigning will ask them to retake it."**

#### Step 3: Confirm

Click **Assign**. Learners who had already completed the course are automatically reassigned — their progress resets and they receive a new email notification.

💡 Tip: Reassigning also works when enrolling learners through groups or programs. If a learner in the group has already completed the course, Quinn automatically handles the reassignment.

### Option 2: Reassign from Assessment Details

To reassign a specific learner after reviewing their results, navigate to the course detail page and click the **Members** tab. In the members list, find the learner who has completed the course — their **Completion** column will show **100%** and their **Assessment Score** column will display a score. Click their assessment score to open the **Assessment Details** modal.

![Members tab showing assigned learners with completion status and assessment scores](https://assets.meetquinn.ai/website/Help/reassign-completed-courses_step_03.png)

At the top of the **Assessment Details** modal, you'll see two buttons: **Ask to Retake** and **Adjust Result**. Click **Ask to Retake** to reassign the course to that learner. This button only appears when the learner has completed the course. The learner's progress resets and they receive a retake notification email.

![Assessment Details modal showing the Ask to Retake and Adjust Result buttons](https://assets.meetquinn.ai/website/Help/reassign-completed-courses_step_04.png)

### What the Learner Sees

When a course is reassigned:

- A **Retake required** badge appears next to the course in the learner's **Due Soon** section on their dashboard.
- A **Retake** badge appears on the course card in the **Assigned to You** page.
- The course detail page shows a **Retake** button instead of the normal start button.
- Once the learner completes the retake, all badges return to their normal completed state automatically.

### Email Notification

Reassigned learners receive an email with:

- **Subject:** "You've been asked to retake a course by [Admin Name] from [Organization]"
- **Body:** A message explaining they have been asked to retake the course, with a **Take Again** button linking directly to the course.

## 💡 Tips

- Reassigning a course resets the learner's progress completely — they will need to go through all modules again.

- You can reassign to multiple learners at once using the standard **Assign Course** modal.

- The retake status clears automatically once the learner completes the course again.

- For more about assigning courses, see [Assign a Course](/help/assign-a-course).