Learner Course Feedback and Admin Triage

📌 Overview

Learners can send course feedback as soon as they start a course, while admins can review every note from the course details page. Use learner notes to spot improvements, mark feedback as read, or hand a request directly to Quinn for editing.

Step 1: Open a Started Course

Open a course you have started or completed. Select Give Feedback beneath the course image.

Completed learner course with the Give Feedback button

💡 Tip: Give Feedback becomes available after you start the course.

Step 2: Share Your Feedback

Describe what worked or what could be better in Give feedback, then select Send feedback. Your note goes to the team that manages the course.

Give feedback dialog with a learner note ready to send

Step 3: Confirm the Note

When Feedback sent appears, select Done. The learner can continue using the course normally.

Feedback sent confirmation with the Done button

Step 4: Find Learner Notes

As an admin, open the course details page. The header shows the number of Learner notes and how many are new; expand Learner notes below the member and reviewer tables.

Admin course details showing the Learner notes count and expandable section

Step 5: Hand Off the Note

Review the learner's message. Select Mark as read when no change is needed, or select Ask Quinn to edit to open the course editor and hand the feedback to Quinn as an editing request.

Expanded learner note with Ask Quinn to edit and Mark as read actions