Quinn

Total 61 courses

Workplace Fundamentals

Career Development Leadership Pathways

Preparing for Supervisory Roles

Preparing for Supervisory Roles

Leadership Basics for the Field

Leadership Basics for the Field

Coaching and Mentoring Skills

Coaching and Mentoring Skills

What It Means to Be a Lead Technician

What It Means to Be a Lead Technician

Career Paths in the Trades

Career Paths in the Trades

Customer Interaction Professionalism

Closing Out the Job Professionally

Closing Out the Job Professionally

Working in Customers' Homes and Businesses

Working in Customers' Homes and Businesses

De-Escalation and Difficult Conversations

De-Escalation and Difficult Conversations

Handling Objections and Price Pushback

Handling Objections and Price Pushback

Explaining Technical Issues Clearly

Explaining Technical Issues Clearly

Ethics Trust Company Standards

Substance Use Job Readiness

Substance Use Job Readiness

Data Privacy & Customer Information Protection

Data Privacy & Customer Information Protection

Handling Mistakes Honestly

Handling Mistakes Honestly

Ethical Upselling vs Pressure Tactics

Ethical Upselling vs Pressure Tactics

Representing the Company Brand

Representing the Company Brand

Health Well Being Injury Prevention

Mental Health Awareness for Field Workers

Mental Health Awareness for Field Workers

Working Safely in Extreme Conditions

Working Safely in Extreme Conditions

Mental Health Awareness for Field Workers

Mental Health Awareness for Field Workers

Fatigue Alertness Management

Fatigue Alertness Management

Stretching Physical Readiness

Stretching Physical Readiness

Quality Control Doing It Right the First Time

Post Job Verification Checklists

Post Job Verification Checklists

Documentation Best Practices

Documentation Best Practices

Common Job Site Failure Points

Common Job Site Failure Points

Pre-Job Planning & Site Readiness

Pre-Job Planning & Site Readiness

Quality Standards Expectations

Quality Standards Expectations

Safety Compliance Fundamentals

Incident Reporting Near Misses

Incident Reporting Near Misses

Heat Stress Environmental Hazards

Heat Stress Environmental Hazards

Confined Space Awareness

Confined Space Awareness

Lockout Tagout (LOTO) Awareness

Lockout Tagout (LOTO) Awareness

Ladder Fall Safety

Ladder Fall Safety

Technology Digital Literacy

AI Tools at Work: Do's & Don'ts

AI Tools at Work: Do's & Don'ts

Cybersecurity Basics for Field Teams

Cybersecurity Basics for Field Teams

Technology Accountability for Trades

Technology Accountability for Trades

Photo Documentation Standards

Photo Documentation Standards

Using Mobile Apps Effectively

Using Mobile Apps Effectively

Time Management Field Productivity

Working Effectively with Dispatch Schedules

Working Effectively with Dispatch Schedules

Documentation Without Slowing Down

Documentation Without Slowing Down

Balancing Speed vs Quality

Balancing Speed vs Quality

Reducing Downtime Between Jobs

Reducing Downtime Between Jobs

Planning Your Day in the Field

Planning Your Day in the Field

Tools Equipment Vehicle Safety

Tool Accountability Loss Prevention

Tool Accountability Loss Prevention

Fleet Defensive Driving Safety

Fleet Defensive Driving Safety

Job Site Setup & Teardown

Job Site Setup & Teardown

Equipment Inspection Maintenance

Equipment Inspection Maintenance

Hand Power Tool Safety

Hand Power Tool Safety

Workplace Communication Team Dynamics

Digital Communication Etiquette

Digital Communication Etiquette

Working with Apprentices & New Hires

Working with Apprentices & New Hires

Giving and Receiving Feedback

Giving and Receiving Feedback

Shift Handoffs & Job Transitions

Shift Handoffs & Job Transitions

Communicating with Dispatch Supervisors

Communicating with Dispatch Supervisors

Workplace Conduct Respect

Supervisor Conduct Responsibilities

Supervisor Conduct Responsibilities

Reporting Concerns & Anti-Retaliation

Reporting Concerns & Anti-Retaliation

Respectful Communication in the Trades

Respectful Communication in the Trades

Bystander Responsibility in the Workplace

Bystander Responsibility in the Workplace

Sexual Harassment Prevention for Trades Professionals

Sexual Harassment Prevention for Trades Professionals