Learner Profiles

📌 Overview

A learner's profile gives you a complete picture of one member in a single place — their assigned courses and programs, completion status, and scores — and lets you edit the member or assign new training without leaving the page.

Step 1: Open a Learner Profile

There are two ways to open a learner's profile:

• Go to the Settings page, open the Members tab (/settings/members), and click a member.
• Or go to the Analytics page, open the Learners tab, and click a learner.

At the top of the profile you'll see the member's details along with summary stats: Courses Assigned, Completed, and Avg Score.

Step 2: Review Programs and Courses

The Programs section lists each assigned program with its progress, average score, and status — expand a row to see the per-course breakdown. Below it, the Courses section lists individual courses with completion and score. Use the Include courses in program toggle to switch between direct enrollments only and direct plus program courses.

Step 3: Edit or Assign from the Profile

Click Edit to update the member's details, or click Assign to add training. In the assign dialog, switch between Courses, Programs, and Groups, choose what to assign, and confirm.

💡 Tip: What you can see is scoped to your role — owners and organization admins see full data, while group admins see only the learners and assignments within groups they manage.

💡 Tips

• Use a learner profile before a one-on-one to quickly see where someone stands across all their training.

• To review performance across your whole organization instead of one person, use the Analytics page.

• Learn more about assigning training in Assign a Course and Create and Assign Programs.