Industry
HVAC · Plumbing · Electrical · AC
Footprint
Statewide, Florida
Workforce
352 employees
99.7%
Learner participation
351 of 352 employees
2,500+
Training progressions
100
Knowledge base files
212
Operational media assets
The challenge
Training lived in ride-alongs, PDFs, and people's heads.
- Institutional knowledge scattered across SOPs, PDFs, and tribal know-how
- Onboarding depended on managers and senior technicians being available
- Readiness tracked in spreadsheets and disconnected systems
- Consistency and sign-off were hard to prove across hundreds of techs
The Quinn rollout
One operational framework, four trade-specific pathways.
- Operational knowledge converted into structured, mobile-first training
- Verification and sign-off workflows replaced manual tracking
- Onboarding and training delivery partly automated
- Readiness visibility across every trade, in one place
HVAC
Plumbing
Electrical
Air conditioning
The results · Workforce-wide engagement
Each dot is one employee — 351 of 352 engaged with training. 2,500+ progressions were recorded, making training part of ongoing operations rather than a one-time onboarding event.
100 knowledge base files
212 operational media assets
A centralized operational source of truth.
Key outcomes
“Training evolved from a fragmented process into a scalable operational system supporting workforce readiness across multiple skilled trades.”
— Del-Air
Training & Workforce Development leadership